Contact 332 On Randles
Need help choosing a product or have a question about an online order? Contact 332 On Randles for assistance with products, payments, delivery, tracking, returns and exchanges. Send us a message, email the team or use WhatsApp for direct support.
Ask about product details, options and current availability before ordering.
Include your order number so the team can identify and assist with your purchase.
Get help finding tracking information or understanding the current delivery process.
Check the policy and contact the team before sending any product back.
Contact Details
Choose the contact method that works best for you. For an existing order, include your order number and the email address or contact number used during checkout.
WhatsApp Support
Message the team for product and order support.
Email Support
Send product, order and general enquiries to:
Durban Address
332 Randles Road, Sydenham, Durban, 4001.
Please contact the team before visiting or arranging an order collection.
Send Us a Message
Complete the form below and provide enough information for our team to assist you.
332 On Randles in Sydenham
Our business address is 332 Randles Road, Sydenham, Durban, 4001.
Please contact the team before visiting the address or arranging an order collection. Product and order assistance is also available through the form, email and WhatsApp.
HELP BEFORE YOU MESSAGE
Contact and Order Support FAQs
Find quick answers about contacting 332 On Randles, product enquiries, order support, tracking, returns and visiting the Durban address.
How can I contact 332 On Randles?
Complete the contact form, email sales@332.co.za or send a WhatsApp message to 073 553 3322.
What information should I include in an order enquiry?
Include your order number, full name and the email address or contact number used during checkout. Explain what you need help with and attach relevant photographs if requested.
Where can I find my order number?
Your order number should appear in your order-confirmation email and under the Orders section of your online account.
Can I ask whether a product is available before ordering?
Yes. Send the product name or product-page link through the form, email or WhatsApp. The team can check the information and current availability shown in the store.
How can I track my order?
Visit the Shipping Details page and enter the requested order information. Contact the team if you cannot retrieve your tracking details.
What should I do if I receive the wrong or damaged product?
Take clear photographs of the product, packaging and shipping label. Contact the team with your order number and explain the problem. Keep the packaging until the enquiry has been resolved.
How do I request a return or exchange?
Read the Return Policy and contact the team before sending a product back. Include your order number, the product concerned and the reason for your request.
Can I visit 332 On Randles in Durban?
The business address is 332 Randles Road, Sydenham, Durban, 4001. Contact the team before visiting or arranging an order collection.
Continue Shopping at 332 On Randles
Browse the full online store, current specials and the delivery or return information you may need before ordering.